Staff

Prevent Child Abuse North Carolina does not handle reports of child maltreatment. Learn how to report suspected child maltreatment. 

To reach a staff member by phone, please call our main office at 919-829-8009. For Media Inquiries dial, extension 619.

Ashley Alvord

Ashley Alvord

Capacity Building Director

Christy Bradsher

Christy Bradsher

Vice President of Finance & Administration

Eric Canino

Eric Canino

Prevention Programs Specialist

Melanie Christmas

Melanie Christmas

Human Resources Manager

Andrea Clark

Andrea Clark

Prevention Networks Manager

Ashley Cooper

Ashley Cooper

Communications Associate

Stacey Cunningham

Stacey Cunningham

Prevention Programs Specialist

Kris Demers

Kris Demers

Director of Communications & Marketing

Elizabeth Fowler

Elizabeth Fowler

Communications Associate

Monica Hicks

Monica Hicks

Prevention Programs Senior Specialist

Sharon Hirsch

Sharon Hirsch

President & CEO

Carma Hooper

Carma Hooper

Executive Assistant/HR Coordinator

Stacey Kaiser

Stacey Kaiser

Grants Coordinator

Crystal Kelly

Crystal Kelly

Vice President of Policy & Programs

Kelley Kilgore

Kelley Kilgore

Training & Events Planner

Taylor McDonald

Taylor McDonald

Senior Partnership Engagement Manager

Felisha McElvine

Felisha McElvine

Partnership Engagement Manager

Erin Meehan

Erin Meehan

Evaluation Director

Melinda Neal

Melinda Neal

Financial Administrative Assistant

Natalie Pillay

Natalie Pillay

Senior Accountant

Melea Rose-Waters

Melea Rose-Waters

Policy Director

Theresa Ryan

Theresa Ryan

Donor Database Manager

Kathy Smith

Kathy Smith

Prevention Programs Senior Specialist

LouMecia Staton

LouMecia Staton

Community Relations Manager

Nina Tracy

Nina Tracy

Policy Analyst

Prevent Child Abuse North Carolina does not handle reports of child maltreatment

Learn how to report suspected child maltreatment and find more resources.

Step 1:

  • Please make your report of suspected child abuse or neglect to the county Department of Social Services (DSS) where the child lives; visit the Directory for all local county DSS contacts described below.
  • If you provide your contact information when making the report, you will receive a notification as to whether Child Protective Services (CPS) will or will not investigate the case. If the CPS worker assigned to the case determines there will not be an investigation, you may contact the CPS Supervisor.
  • If you are still not satisfied with the outcome after contacting the CPS Supervisor, you may contact the Director of the local DSS and state your concerns.

Step 2:

  • If you are not satisfied with the outcome at the local DSS level, call the Child Welfare Policy Consultation Team within the NC Division of Social Services at 919-527-6340, and Administrative Support Staff will direct your call to the next available consultant.

If you Suspect Child Maltreatment in a Child-Care Setting:

Step 1:

  • Reports of maltreatment at licensed OR unlicensed child care facilities may be made to the Regulatory Services Section Division of Child Development and Early Education by calling: 919-527-6640 / 800-859-0829 or (In-State only) / 919-527-6500 or (Fax) 919-715-1013.

Step 2:

  • To determine resolution: You may request a copy of the complaint visit summary four to six weeks after making a report by calling 1-800-859-0829 to speak with a file room clerk.

As adults, it is our responsibility to ensure the healthy growth and development of all children. That includes intervening when we suspect a child’s well-being is or may be at risk.

Your Role in Protecting Children from Maltreatment

North Carolina law requires all adults to report suspected child maltreatment. You do not need proof that maltreatment has occurred; you only need reasonable cause to suspect maltreatment. You do not need anyone’s permission to file a report.

For a comprehensive explanation of the North Carolina law requiring all citizens to report cases of suspected child abuse, neglect, and dependency, click here.

If you need more information about what to do if you suspect abuse and neglect, take PCANC’s free web-based Recognizing and Responding to Suspicions of Child Maltreatment training. After completing this course, follow the instructions to print your Results to provide to employers or volunteer managers indicating that you have successfully completed the course.

Download our Recognizing & Responding to Suspicions of Child Maltreatment one-pager as a reference tool.

Remember, it is your job as an adult to help protect children.

How to Make a Referral

To make a referral, call your local county Department of Social Services (DSS) where the child lives. Find contact information for your local DSS in the North Carolina DSS County Directory. Share any information you have about the child – name, age, address and parent or caregiver name – and what makes you suspect abuse.

You do not need to provide your contact information when making the report; but if you do, you will receive a notification as to whether Child Protective Services (CPS) will or will not investigate the case.

What Happens After You Make a Referral

If your referral is accepted for assessment, the county DSS will initiate an assessment within 24 hours for abuse or 72 hours for neglect. The assessment will include a visit to the home and interviews with the child, his or her family and others. DSS will work to protect the child while helping the family address issues that may be contributing to the abusive or neglectful behavior. Families most frequently work with DSS to receive services in the form of counseling, emergency foster care, help with basic needs, parenting classes, and intensive in-home services.

If You Are Not Satisfied With the Result After You Make a Referral

If the CPS worker assigned to the case determines there will not be an investigation, you may contact the CPS Supervisor at that location.

If you are still not satisfied with the outcome after contacting the CPS Supervisor, you may contact the DSS Director at that site and state your concern.

If you are still not satisfied with the outcome at the local DSS level, call the Child Welfare Policy Consultation Team within the North Carolina Division of Social Services at 919-527-6340, and Administrative Support staff will direct your call to the next available consultant.

If you need legal services, we recommend one of the following resources:

  • Lawyer Referral Services at 1-800-662-7660 is a free service of the North Carolina Bar Association and can help you locate an appropriate attorney for your particular needs.
  • Legal Aid of North Carolina at 919-856-2564 can help you access a low-cost attorney for custody issues.

Spread the Word

Help us spread the word on social media about Recognizing & Responding to Suspicions of Child Maltreatment. Use our Social Media Toolkit with share images and pre-written social media posts to spread the word and challenge others to take the course!

Recognizing & Responding to Suspicions of Child Maltreatment Social Media Toolkit 
Download Social Media Images

You can help

nurture

               

childhoods! 

 positive